Somerville is a city located just two miles north of Boston. Today, Somerville is an eclectic mix of blue-collar families, young professionals, college students and recent immigrants from countries as diverse as El Salvador, Haiti, Morocco and Brazil. More than 50 languages are spoken in the schools. With a large immigrant population, Somerville celebrates its diversity through numerous ceremonies celebrating cultural traditions and holidays.
Somerville has received national recognition as a model of innovation and efficiency for their 311 customer service helpline and SomerStat, a data-driven style of managing government services. Somerville is the only community in Massachusetts to employ 311, and the only city in the country to employ both a 311 customer service help line and a Connect-CTY mass outreach (reverse 911) program.
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